Terms & Conditions

Last updated: August 2026

Welcome to lykke notes.

These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from lykke notes. By accessing our website or placing an order, you agree to these Terms.

About Us

This website is owned and operated by lykke notes (“we”, “our”, “us”). We offer thoughtfully designed home fragrance collections and lifestyle accessories inspired by the art of quiet living.

Acceptance of Terms

By accessing this website or purchasing from us, you agree to comply with these Terms and our:

If you do not agree with these Terms, please do not use this website.

Products

We make every effort to display our products, colours and packaging as accurately as possible. Please note that colours may vary slightly depending on your screen settings and lighting conditions.

As many of our products contain natural materials and handcrafted elements, slight variations between products are considered part of their character and are not defects.

Product Availability

All products are subject to availability. We reserve the right to discontinue products, limit purchase quantities, update product specifications, and modify pricing without prior notice.

Pricing

All prices are displayed in the applicable local currency. Australian prices include GST where required under Australian law. Prices for international orders are displayed in the relevant currency and may be subject to local taxes or duties, which are the responsibility of the customer.

Shipping costs are calculated separately during checkout unless otherwise stated. We reserve the right to correct pricing errors at any time.

Orders

After placing an order, you will receive an email confirming that we have received your order. Acceptance of your order occurs only when your order has been processed and dispatched.

We reserve the right to decline or cancel any order for reasons including product unavailability, suspected fraudulent activity, pricing errors, or payment issues. If payment has already been processed, a full refund will be issued where applicable.

Payment

We accept secure payment methods offered through Shopify, which may include:

Visa
Mastercard
PayPal
Apple Pay
Google Pay
Shop Pay

Payment information is processed securely through trusted third-party providers. We do not store your credit card information.

Shipping

Shipping times and delivery estimates are provided in good faith but are not guaranteed. Please refer to our Shipping Policy for complete delivery information. Once an order has been handed to the shipping carrier, delivery is subject to the carrier’s service and conditions.

Returns & Refunds

Our Returns Policy forms part of these Terms. If you receive a damaged or incorrect product, please contact us within 7 days of receiving your order. Nothing in these Terms excludes your rights under the Australian Consumer Law or applicable consumer protection laws in your country of residence.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Intellectual Property

All content on this website — including photography, graphics, logos, product names, artwork, copywriting and branding — is the intellectual property of lykke notes unless otherwise stated. No content may be reproduced, copied or distributed without our written permission.

Website Use

You agree not to use this website for unlawful purposes, interfere with website security, upload malicious software, copy or exploit website content, or misuse customer information. We reserve the right to suspend access if these Terms are violated.

Limitation of Liability

To the fullest extent permitted by law, lykke notes shall not be liable for indirect, incidental or consequential damages arising from the use of this website or our products. Nothing in these Terms limits your rights under Australian Consumer Law or applicable consumer protection legislation.

Privacy

Your privacy is important to us. Information collected through this website is handled in accordance with our Privacy Policy.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices or policies of those third parties.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our business or legal obligations. The latest version will always be available on this page. Continued use of our website constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Victoria. International customers may also have rights under the consumer protection laws of their country of residence, which these Terms do not seek to limit.